Privacy Notice

Who we are

Nooksite (“we”, “us”, or “our”) provides website design and ongoing care-plan services for takeout restaurants. We act as the data controller for personal data collected through our website and services.

What personal data we collect

• Contact details: name, email address, phone number, and business address.
• Business information: restaurant name, cuisine type, description, menu content, brand preferences, and existing website or social links.
• Account data: login credentials and authentication records if you create an account.
• Support data: messages, emails, and notes from customer support conversations.
• Usage and device data: IP address, browser type, device identifiers, pages visited, and referral information.

How we use personal data

• To provide and manage our website-building and care-plan services.
• To communicate with you about your project, account, and support requests.
• To process payments and manage billing through our merchant of record.
• To improve our services, monitor performance, and prevent fraud or abuse.
• To comply with legal obligations and enforce our agreements.

Legal basis

We process personal data based on contract performance, legitimate interests, consent (where required), and legal obligation.

Who we share data with

• Service providers: hosting, analytics, email delivery, and customer-support tooling.
• Stripe: our payment processor for checkout, subscription management, and invoicing. Card details go directly to Stripe and are never stored on our servers.
• Professional advisers: legal, accounting, and compliance professionals when necessary.
• Authorities: when required by law or to protect our rights.

Data retention

We keep personal data for as long as needed to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete or anonymize it.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise these rights, contact us at the email below. We aim to respond within one month.

Security

We use appropriate technical and organizational measures — including encryption, access controls, and regular monitoring — to protect personal data.

Cookies

We use essential cookies to operate the site and analytics cookies to understand usage. You can manage cookie preferences through your browser settings.

Contact us

Questions about this notice can be sent to hello@takeout-table.com.